Contact Us
We respond within 24 hours on workdays.
📧 Support Email
This is the only official contact channel for all VKT matters. Please use this email for any inquiry.
What We Can Help With
📩 3-Day Trial Request
Apply for a free 3-day premium trial for any single extension. No credit card required. Trial keys are issued manually — please allow for processing time.
💰 Refund Request
7-day refund for unused premium licenses. Include your order ID or purchase email. Processed within 2 business days.
🔑 License & Activation Issues
License key not working? Features not unlocking? Send us your license key and we'll resolve it promptly.
🛠️ Technical Support
Installation issues, extension bugs, compatibility questions, or feature suggestions. We're here to help.
💼 Custom Extension Development
Need a custom-built browser extension for your business? We offer professional MV3 extension development with 18 years of experience.
For custom development inquiries, you can also reach us at [email protected] with your project requirements.
Response Time
- Workdays: Within 24 hours
- Weekends & holidays: May take up to 48 hours
- Trial key requests: Manual issuance, please allow extra processing time
Important Notes
- We will never ask for your credit card information via email
- All payment processing is handled exclusively by Creem
- We do not have any other social media accounts or messaging channels — email is the only contact method